HDFC is certainly one of the biggest private banks in India which issues one of the largest number of credit and debit cards in India. Since its incorporation from 1994, the bank has provided a wide range of retail banking and wholesale services in the country.
The customer care system the bank has usually covers each and every type of queries by the customers. In the general number for enquiry, you can ask for any such query like the due date for your credit card bill, or some simple questions like knowing your credit card limit. You can get all these details in the HDFC credit card toll-free number. If you have any specific query, there are 24 hours customer care too here who are ready to handle those kinds of queries. The IVR transactions customer care are available 24 x 7 while the services which are assisted by the agents are available between 8:00 am to 8:00 pm.
The toll-free number for card related queries is 1800-425-4332. You can call there any time as they are happy to help 24 x 7. They will help in any case like loss or theft of credit or debit card. If that happens call immediately to block the card and prevent any misuse of the card. You can call the helpline for registering your feedback or any complain on the service of HDFC bank too. Other than that you can contact the grievance redressal officer for credit cards at 044 – 23625600. He will be available from Monday to Saturday, 9.30 a.m. – 5.30 p.m. If you have some problem for more than 30 days and the bank is unable to solve, you can go to the Banking Ombudsman appointed by the Reserve Bank of India directly for redressal.
HDFC Bank Debit/Credit Card Customer Care Number: 1800-425-4332
HDFC Bank Debit/Credit Card Complaint Email Id: customerservices.cards@hdfcbank.com
